Insurance & Billing

Insurance

We recommend you contact your insurance company, before your admission at LLH Hospital to find out what treatments are and are not covered under your plan. Your insurance member card may have a customer service department contact telephone number while can be availed for this reason.

Check with your insurance company to find out where they want you to go for these tests. In addition, your insurance company may require your PCP to submit a referral to us as part of the authorization process.

A admission coordinator may call you in advance of your admission to verify basic information. Or, you may call us at 633-5522 to complete the process. On the day of your arrival, you will be required to pay for your hospital and physician services that may not be covered by your insurance. These payments may include a co-payment, deductible or co-insurance amounts. In certain cases, an admission deposit, based on your estimated length of stay, may be required.

Billing

Even if you have a valid medical insurance, you may be asked to pay a deposit on admission which is offset against your final account.

Treatment Procedures that are covered by medical insurance companies keep changing on a regular basis.Please check with your insurer, before getting admitted at LLH Hospital.

Our billing offices will file your insurance claims directly with your primary and, when appropriate, your secondary insurance payers. We will bill you for any co-payments and/or outstanding balances not paid by your insurance payer. If you have not received notice of payment to us from your insurer within 60 days of receiving a copy of your bills, we ask that you contact the insurer and encourage speedy payment.

After you return home from the hospital, you will receive different bills for specific services provided during your inpatient stay. Your LLH Hospital bill will include charges for your room, food, medical supplies and any cost of tests or procedures performed.

Request a Treatment Quote

You have the right to receive information about the possible cost of your care if any. Please ask your nurse to guide you to the cashier or call 02-6335522 for all cost inquires.

LLH Hospital Abu Dhabi curently accepts cards from the following insurance companies :

  • Oman Insurance Company

    Accepted Cards

    • Comprehensive
    • Comprehensive Plus
    • Premier
    • Premium
    • Restricted
    • Basic
    • Standard
    • Bupa card with Oman logo
    • Essential (please check back side if HAAD No mention)
    • OMAN - THIQA TOP UP PLANS
  • ALICO

    Accepted Cards

    • GOLD
    • SILVER
    • GREEN
    • BLUE
  • Al Buhaira

    Accepted Cards

    • Comprehensive
    • Standard
    • Limited
    • Restricted Networks
  • Med Net

    Accepted Cards

    • Gold Network
    • Silver Premium
    • Silver Classic
    • Standard Plus
    • Standard
    • Essential Basic Plan (EBP)
    • SILK ROAD-10/9/15
    • CITY-10/9/15
    • GREEN-10/9/15
  • AXA

    Accepted Cards

    • Diamond
    • Star
    • Star Plus
    • Star SEHA
  • MSH Dubai

    Accepted Cards

    • All MSH cardholders
    • Essential – not accepting
  • ADNIC

    Accepted Cards

    • GN,GN Plus(Platinum)
    • GNR,RNA,RNB(Gold)
    • RNC(Silver)
    • Bronze
  • Al Khazna

    Accepted Cards

    • Standard
    • Standard Normal
    • Limited
    • Comprehensive
    • General Network
    • Premium Network
    • Premium Plus Network
    • Basic Plus
    • Basic
  • NGI

    Accepted Cards

    • All NGI cards
  • Next Care

    Accepted Cards

    • GOLD
    • BLUE
    • SILVER(only selected groups)-Silver Card accepted
    • Orascom Construction Industries
    • ARAMARK Gulf Limited
    • BULAHEJ GROUP
    • RAYTHEON SOUTH EAST ASIA COMPANY
    • KHARAFI Group w. e. f 09-06-14(class-A only )
    • KHARAFI Group w. e. f 15-07-15 (class-B only )
    • SAICO – GAA
    • MAWARID TRADING EMIRATES (policy No.3866). CLASS A & B WEF 03-09-15
  • Saico

    Accepted Cards

    • GN
    • GN Plus
    • RN & RN2
    • WN
    • VIP(no limit)
    • RN3 & PCP-(IP & OP W.E.F 20-04-15)
    • MAX MEDICAL – GN ONLY
    • National Life & General - RN3 IP & OP at Hospital(Kindly check in online for eligibility)
    • NOT ACCEPTED
    • WATANIA RN2 – (cat-D)(OP @clinics only)
    • RN3: Ip @ hospital not accepted.
    • Al Dhafar payer
  • Neuron

    Accepted Cards

    • G-10- Psychiatrist
    • G-15- dental
    • E-K- maternity
    • E-I-vaccination
  • Pentacare

    Accepted Cards

    • Penta 1 & 2
    • Penta Eco (Inpatient only),
    • Penta Eco with Special Approval for OP
    • Penta 3 (only al Tayer group& Aramex)
    • Penta Eco UNDER DAR AL TAKAFUL (PAYER ID-INS083) ONLYW. E. F 25-10-15
    • Not Accepted Cards
    • (PENTA 3)
    • Penta Eco
  • DAMAN

    Accepted Cards

    • All Cards except SEHA Providers
    • Not Accepted Cards (SEHA Providers)
  • WAPMED

    Accepted Cards

    • AAA-ULTRA CARE PLANS (Gold Cards)
    • KEO Plans (Silver Cards)
  • Inayah TPA

    Accepted Cards

    • Diamond
    • Platinum
    • Silver
    • Gold
  • DubaiCare

    Accepted Cards

    • N1 & ExclusiveN1
    • N2 & Exclusive N2)
    • All pharmacies – N1, N2, N3 and N4 networks
    • NOT ACCEPTED – PROSCAPE- reinstated w.e.f 08/10/2015
    • w.e.f 22-11-2015 The below policy will be cancelled as per Dubai care insurance.
      REC DATE:19/11/15
      City Tower Real Estate LLC
  • Amity

    Accepted Cards

    • Comprehensive
    • General
    • Standard
    • Basic
    • Economic
    • VIP CARDS – no approval required for OP Services (18/08/14)
  • NAS

    Accepted Cards

    • CN (Comprehensive Network)
    • GN (General Network)
    • RN (Restricted Network)
    • SR (Super Restricted)
    • VN (Value Network)
    • SV (Super Value)
    • SP(Specific Provider)(Kindly check online for eligibility)
  • Aetna

    Accepted Cards

    • All cards Except Membership ID Starting with a prefix- 'W'
  • GlobeMed

    Accepted Cards

    • PLATINUM
    • FULL -VIP
    • DIAMOND
    • FULL
    • BRONZE
    • EXTENDED PLUS
    • EXTENDED
    • GOLD
    • PRIMARY
    • OGER Grp –As the patient from network D , he should get a referral letter from OGER in house doctor
  • HTH Worldwide And Geo Blue

    Accepted Cards

    • All cards accepted
  • ALMADALLAH

    Accepted Cards

    • W. E. F 4 - Jan – 2015 W.E.F 26/05/2015
    • RN2 – AED 150 limit
    • W.E.F 27/05/2015
  • GLOBAL BENEFIT GROUP

    Accepted Cards

  • FMC NETWORK

    Accepted Cards

    • CN-(GOLD CARD)
    • GN/PREMIUM-(SILVER CARD)
    • RN/STD( + HOSPITAL)-(BLUE CARD)
    • DHA-DUBAIONLY PHARMACY